최신 Nokia Certification SDM_2002001040 무료샘플문제:
1. A customer is experiencing problems with element stability. What is the appropriate Care service to offer in this case?
A) HWS or SWS Life Extender.
B) Software Maintenance.
C) Care SWS preventive services or Active Software Support (ASWS).
D) Spare Part Management.
2. In which of the following situations can a company show profit at the same time as cash is decreasing?
A) The company invoices and records sales, but the customers do not pay.
B) When Work-in-Progress is increasing rapidly.
C) When Work-in-Progress is invoiced and released as cost.
D) Depreciation is much higher than amortization rates.
3. What characterizes good forecasting?
A) It is done independently by the Controller who then gets the financial parameters exactly right.
B) The resource estimate is no more than 10% above the actual requirements, to ensure availability.
C) The estimate for the profit does not fluctuate, unless the business changes.
D) All resources are forecast as one monthly total, to keep the process simple and efficient.
4. Why does NSN carry out Latest Estimate and Demand Supply Planning activities?
A) It is an NSN F&C requirement.
B) It is a good business practice and a SOX requirement, resulting in better planning accuracy.
C) It is part of the Care Program Manager's duties.
D) It improves customer satisfaction.
5. What is the first step to be taken by the Care Program Manager if a support service requested by customer falls outside the scope of the Care Contract Agreement?
A) Check the delivery capability from the relevant support pipe and commercial approach with the Account Manager.
B) Prepare a service offering and propose it to customer.
C) Authorise service delivery without a customer order.
D) Refuse service delivery until the customer raises a purchase order.
질문과 대답:
| 질문 # 1 정답: C | 질문 # 2 정답: A | 질문 # 3 정답: C | 질문 # 4 정답: B | 질문 # 5 정답: A |
1159 개 고객 리뷰
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