최신 Courses and Certificates Information-Technology-Management 무료샘플문제:
1. Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?
A) File Transfer Protocol (FTP)
B) Telnet protocol (TELNET)
C) Hypertext Transfer Protocol (HTTP)
D) Simple Network Management Protocol (SNMP)
2. What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.
A) Oversee hiring to enhance the implementation of future improvements
B) Report IT issues to the CIO as they arise and implement the ClO's solutions
C) Recognize the possibility of budget overages before they occur
D) Discover and review development in information technology
E) Recommend opportunities and actions to benefit the organization
3. Which epolicy is the starting point and the umbrella for all other policies the organization might establish?
A) Computer use
B) Information privacy
C) Email privacy
D) Acceptable use
4. Which operational customer relationship management (CRM) technology maintains customer data and identifies prospective customers for future sales?
A) Call scripting
B) Campaign management
C) Contact management
D) Cross-selling
5. What should an IT leader consider when creating a presentation that will be delivered to the board of directors?
A) Be through and provide all the technical details
B) Focus on problems rather than solutions
C) Brevity is key because of time constraints
D) Know the audience and speak to their level of knowledge
질문과 대답:
질문 # 1 정답: D | 질문 # 2 정답: D,E | 질문 # 3 정답: D | 질문 # 4 정답: C | 질문 # 5 정답: D |