Oracle Applications 1Z0-465

시험준비시간 최소화

IT업계 엘리트한 강사들이 퍼펙트한 1Z0-465시험응시 Oracle RightNow CX Cloud Service 2012 Essentials덤프문제집을 제작하여 디테일한 1Z0-465문제와 답으로 여러분이 아주 간단히 Oracle RightNow CX Cloud Service 2012 Essentials시험응시를 패스할 수 있도록 최선을 다하고 있습니다.덤프구매후 2,3일 정도만 공부하시면 바로 시험보셔도 되기에 가장 짧은 시간을 투자하여 시험에서 패스할수 있습니다.

퍼펙트한 서비스 제공

승진이나 연봉인상을 꿈꾸면 승진과 연봉인상을 시켜주는 회사에 능력을 과시해야 합니다. IT인증시험은 국제적으로 승인해주는 자격증을 취득하는 시험입니다. 시험을 패스하여 자격증을 취득하면 회사에서 꽃길만 걷게 될것입니다. 1Z0-465인증시험덤프 덤프구매전 한국어 온라인 상담서비스부터 구매후 덤프 무료 업데이트버전 제공, 1Z0-465인증시험 덤프 불합격시 덤프비용 전액환불 혹은 다른 과목으로 교환 등 저희는 구매전부터 구매후까지 철저한 서비스를 제공해드립니다. Oracle RightNow CX Cloud Service 2012 Essentials인증시험 덤프는 인기덤프인데 지금까지 1Z0-465덤프를 구매한후 불합격으로 인해 환불신청하신 분은 아직 한분도 없었습니다.

최신 업데이트버전 1Z0-465덤프

저희는 2,3일에 한번씩 1Z0-465덤프자료가 업데이트 가능한지 체크하고 있습니다. Oracle RightNow CX Cloud Service 2012 Essentials덤프가 업데이트된다면 업데이트된 버전을 고객님 구매시 사용한 메일주소로 발송해드립니다. 1Z0-465 덤프 업데이트서비스는 구매일로부터 1년내에 유효함으로 1년이 지나면 1Z0-465덤프 업데이트서비스가 자동으로 종료됩니다. Oracle RightNow CX Cloud Service 2012 Essentials덤프 무료 업데이트 서비스를 제공해드림으로 고객님께서 구매하신 1Z0-465덤프 유효기간을 최대한 연장해드립니다.

1Z0-465시험은 최근 제일 인기있는 인증시험입니다. IT업계에 종사하시는 분들은 자격증취득으로 자신의 가치를 업그레이드할수 있습니다. Oracle RightNow CX Cloud Service 2012 Essentials 시험은 유용한 IT자격증을 취득할수 있는 시험중의 한과목입니다. Oracle Oracle Applications 최신버전 덤프는 여러분들이 한방에 시험에서 통과하도록 도와드립니다. 1Z0-465덤프를 공부하는 과정은 IT지식을 더 많이 배워가는 과정입니다. 1Z0-465시험대비뿐만아니라 많은 지식을 배워드릴수 있는 덤프를 공부하고 시험패스하세요.

최신 Oracle Applications 1Z0-465 무료샘플문제:

1. Your customer would like you to create a workflow following these requirements:
Requirement 1: The workflow will allow the agent to switch between workspaces by clicking the "Select Workspace" button.
Requirement 2: The agent can launch the script both within the workspace as well as by leaving the workspace while still inside the workflow.
Requirement 3: The workflow must capture all phone data provided to the agent in their desktop softphone application.
-DSN -ANI -Language -Exit reason -Transfer From -Transfer Notes
Requirement 4: If a contact record exists, the workflow must load the contact found as the contact for the incident.
Requirement 5: If a contact record is not found, the contact will be created with all the data captured from softphone.
Your customer is not willing to purchase or deploy custom objects to manage any data coming from their CTI integration.
Identify which three requirements can be accomplished through the use of standard workflow/workspace functionality.

A) Requirement 5
B) Requirement 4
C) Requirement 1
D) Requirement 3
E) Requirement 2

2. Your customer has asked you to enable their system and agents to capture an order number.
The order number field is a nine-digit alphanumeric field.
They would also like their end customers to enter their own order number when asking a question on the customer portal pages.
Identify three steps to establish the field.

A) Select the Interface Visibility End User - Read/Write check box.
B) Set the data type for a custom field to Menu.
C) Create a custom field for Answer.
D) Select the Interface Visibility Marketing & Feedback to web form check box.
E) Set the data type for a custom field to Text Field.
F) Create a custom field for Incident.

3. Your customer's site consists of four business units using four different interfaces.
To avoid any configuration changes affecting other business units they have created four test environments for all system changes to be deployed and tested for each business unit before moving and changes into production.
Following the standard deployment method, how many deployments (excluding the copy between environments) must take place for the changes to be live in production, if they are customer portal changes for each of the four interfaces on each of the four environments?

A) 28
B) 40
C) 34
D) 30
E) 32
F) 36
G) 38

4. Your customer has performed a search on the knowledgebase and has stated that they are getting strange results. Every time they search for the word "widget" the correct answer appears as the 10th answer on the search results and not at the top of the first page.
How can you increase the value of the word "widget" In the knowledgebase search results?

A) Assign all products and categories to the knowledgebase answer.
B) Set the display position to "Fix at top."
C) Add the search term to the keyword field of the knowledgebase answer.
D) Set the display position to "Place at top."

5. Your customer wants to set a disposition and add specific standard text item automatically based on a given endpoint within guided Assistant path info the response thread.
What are the two steps required to complete this request?

A) Use an Incident Business rule to fire a named event and populate the standard text to the message thread.
B) Use Agent Workspace rule to populate the standard text to the message thread and set the disposition when the named event is fired.
C) Use a workplace rule to create a pop-up box reminding the agent to select the disposition and make the disposition field required on the incident workplace.
D) Create a Named Event to fire each end point of the Guide.
E) Use Agent Workflow to populate the disposition and populate the standard text based on the named event in the guide.

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