최신 SAP Certified Application Associate C_C4C14_1811 무료샘플문제:
1. In order to update the status of multiple subtickets, what action does the agent perform?
A) Mass subticket cancellation
B) Mass subticket completion
C) Mass subticket status update
D) Mass subticket creation
2. You need to configure an automated e-mail response to your customer when a service technician is assigned to a ticket.
Which actions do you perform in SAP Cloud for Customer?
Note: There are 2 correct answers to this question.
A) Configure e-mail channels
B) Set up notification of delegates
C) Create social media channels
D) Build a workflow rile
3. What is the difference between a business user and an employee? Note: There are 2 correct answers to this question.
A) Employees need to be assigned directly to the organizational structure; business users fo not
B) Employees can be assigned access rights and business roles: business users cannot
C) Business users can be created using the data migration template; employees cannot
D) Business users can be assigned access rights and business roles; employees cannot
4. Where can you enable a business function if a work center is NOT listed in the access rights of a business user?
A) Fine tuning
B) Application and user management
C) Administrator
D) Scoping
5. To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct answers to this question.
A) Work Center
B) Business role
C) User
D) Access context
질문과 대답:
질문 # 1 정답: C | 질문 # 2 정답: A,C | 질문 # 3 정답: A,D | 질문 # 4 정답: C | 질문 # 5 정답: A,B |