최신 Avaya Aura 3305 무료샘플문제:

1. Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)

A) terracottasrv
B) icrwebservice
C) icrcore
D) icrcca
E) tomcat

2. Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A) IRC Core will not perform polling. It provides routing information from the cache.
B) ICR Core provides routing information from the cache. It then performs polling and updates the cache.
C) ICR Core performs polling and updates the cache. II then provides routine) information to this call.
D) ICR Core performs polling and provides routing information, but the cache is not updated.

3. Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)

A) A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
B) The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
C) An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
D) Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.

4. Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

A) the ICR Pluggable Data Connector (PDC)
B) the Self Service Application (SSA)
C) the ICR Core
D) the ACR call Control application (CCA)

5. You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to be made. You notice the following entry in the CrnpMgrService.out log file:
CmpMgtService.out
@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault: Transport error: 401 Error: Unauthorized | 192.9.84.93 ####
Which step must you take to correct the issues and continue with this procedure?

A) Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".
B) Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.
C) Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.
D) Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.

질문과 대답: