최신 Avaya-Certification 3000.2 무료샘플문제:
1. You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and see alarms (e.g., low agents logged-in) on the same view. Is this possible?
A) Yes, provide the correct settings in Supervisor Views.
B) Yes, but you also need to keep the mailing client (e.g., Outlook, Lotus) open; an email will be sent in real-time.
C) Yes, but a supervisor has to install the CCV software.
D) No, this feature only works using the Compact Contact Center.
E) Yes, but you can see real-time status against Queue and Agents in a View tab; alarms must show in another view.
2. An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?
A) The phone must be changed from SIP to H.323.
B) The phone's MAC address must registered in IP Office.
C) The firmware requires an upgrade.
D) The phone requires a newer control unit.
3. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)
A) Dial the shutdown short code to shutdown the card before removing the SD card.
B) Use the System Status Application to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Just pull out the card; special shutdown is not required.
E) User System Monitor to shutdown the card before removing the SD card.
4. For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)
A) Set CDR.
B) Install Delta Server.
C) Set IP address of call accounting software.
D) Set SMDR.
5. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?
A) NCID3033211234
B) NCLI3033211234
C) Ns3033211234
D) Nss3033211234
질문과 대답:
| 질문 # 1 정답: A | 질문 # 2 정답: D | 질문 # 3 정답: B,C | 질문 # 4 정답: C,D | 질문 # 5 정답: C |
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