최신 APDS 2M00001A 무료샘플문제:
1. Which are three attributes of Avaya Contact Center Solutions for IP Office? (Select three.)
A) They offer flexible deployments - using either a dedicated server or running within a virtualized environment
B) They can be deployable in hours instead of days
C) They offer callers an option to provide feedback at the end of their call
D) They are priced for midsize businesses
2. Which are the correct capacities for Avaya Contact Center Select? (Select two.)
A) Up to 30 Active Voice Agents with IP Office Server Edition
B) Up to 30 Active Multichannel Agents with IP500v2
C) Up to 250 Active Multichannel Agents with IP500v2
D) Up to 250 Active Voice Agents with IP Office Server Edition
3. If a customer answers yes to the question: "Is your primary contact center need voice communications, with multichannel capabilities desirable?" Which solution should you guide them toward?
A) Avaya Outbound Contact Express
B) Avaya Contact Center select
C) Avaya IP Office Contact Center
4. Which statements are value propositions of Avaya Contact Center Select? (Select two.)
A) It enables the company to apply common branding (splash screen, labeling, etc.) and a similar look and feel.
B) It can host both outbound campaigns and communication, as well as. self-service applications to simplify and accelerate service creation, lower operating costs, and reduce total cost of ownership.
C) It is an enterprise-class solution that offers simplicity without compromise, for contact centers with 30 to 250 agents that address the entire customer lifecycle.
D) It is a full-featured solution that delivers simplicity and exceptional value for contact centers with up to 100 agents focused primarily on support.
5. Scenario:
A leading reseller ("Reseller") of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology (" CCT") suite of products from $ 1 m to S3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products.
Is it appropriate for the reseller to accept the memento and the picture from Avaya?
A) Yes. so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya's policy.
B) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products.
C) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
질문과 대답:
| 질문 # 1 정답: A,C,D | 질문 # 2 정답: B,C | 질문 # 3 정답: C | 질문 # 4 정답: C,D | 질문 # 5 정답: A |
869 개 고객 리뷰
품질과 가치ITCertKR 의 높은 정확도를 보장하는 최고품질의 덤프는 IT인증시험에 대비하여 제작된것으로서 높은 적중율을 자랑하고 있습니다.
테스트 및 승인ITCertKR 의 덤프는 모두 엘리트한 전문가들이 실제시험문제를 분석하여 답을 작성한 만큼 시험문제의 적중률은 아주 높습니다.
쉽게 시험패스ITCertKR의 테스트 엔진을 사용하여 시험을 준비한다는것은 첫 번째 시도에서 인증시험 패스성공을 의미합니다.
주문하기전 체험ITCertKR의 각 제품은 무료 데모를 제공합니다. 구입하기로 결정하기 전에 덤프샘플문제로 덤프품질과 실용성을 검증할수 있습니다.
