최신 Oracle Service Cloud 1z0-981 무료샘플문제:
1. Which setup sequence is used to give permissions to an individual to access an application?
A) Profile > Navigation set > Staff Account
B) Staff Account > Profile > Navigation set
C) None. No sequence is required.
D) Navigation set > Profile > Staff Account
2. Which two statements are true about safe mode in relation to add-ins?
A) It allows an agent desktop to log in to the application without any add-ins.
B) It is a setting that must be enabled at the interface level.
C) It allows an agent desktop to log in to the application with local add-in files.
D) It is a profile setting that must be enabled for a profile.
E) It is enabled automatically if the previous shutdown of the agent desktop application did not happen normally.
3. An agent is assigned a profile PI that is configured with three incident queues: q1, q2, and q3, and the pull policy is set to Manual. Which statement is true?
A) Agents cannot use the Fill Inbox functionality because the pull policy is manual.
B) Agents will get incidents only from the ql queue.
C) Agents with the Manual pull policy will get only incidents that are assigned by their supervisor.
D) Agents can use the Fill Inbox functionality to select any of the three queues.
4. Which two statements are true when working with add-ins in a Custom Object workspace?
A) Using the record context, you can obtain an instance of a custom object by passing the package name and object name.
B) You cannot obtain a custom object instance directly by using the add-in API. You need to use the Connect web service for SOAP again for the, same.
C) IGenericObject is the interface that is available with the Connect Common Object Model (CCOM) API for custom objects.
D) IGenericObject is the interface that is available with the add-in API for custom objects.
E) It is not possible to automate anything by using an add-in framework in a Custom Object workspace.
5. You make some changes to your message template and deploy it globally, but the deployed status continues to show as pending.
What would you do to resolve this?
A) Enable the global template.
B) Save the deployment.
C) Validate the template.
D) Accept the changes.
질문과 대답:
| 질문 # 1 정답: A | 질문 # 2 정답: C,E | 질문 # 3 정답: D | 질문 # 4 정답: A,B | 질문 # 5 정답: B |
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