최신 CX Service 1Z0-1034-21 무료샘플문제:

1. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

A) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
B) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
C) <rn: ! widget path= ="search/BasicKoywordSearch" />
D) <rn: widget path="input/BasicSmartAssistant" />
E) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
F) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />

2. You want to write a custom widget that allows input of Incident Custom Fields that has both required and nonrequired fields.
Identify the correct method using the Connect for PHP API to determine which fields are required when saving an existing incident.

A) Make a call to the rncphp\incident: :getMetadata() static method to inspect the is_recfu.ireci_for_upcia.te constraint of each custom field.
B) Make a call to the RNCPHPMncident: :getRequired() static method to inspect the is_required_for_update constraint of each custom field.
C) Use ROQL to fetch the incident and inspect constraints to see if is_required_for_save is set to true.
D) Use ROQL to query the incident and look at the constraint of each custom field to see if is_required_for_save IS set to true.

3. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

A) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
B) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
"Alt + I."
C) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
D) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.

4. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

A) Option C
B) Option B
C) Option A
D) Option D
E) Option E

5. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
B) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
C) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
D) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.

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